Information Collection and Use

The information collected on this site may include complete billing and shipping information, phone number and email.  Information is collected by customers sharing it with us.

Friends of Water is the sole owner of information collected on this site. We do not sell, share, or rent this information outside Friends of Water, except with manufacturing partners as needed to fulfill orders and support our customers. Those manufacturers do not have permission to solicit our customers or to share any of our customers’ information with others. With our specific permission only, they may contact our customers directly only if needed to support products they manufactured.

We have never otherwise shared any customer’s information with other businesses, nor will we.

We do not use the names of people providing testimonials on our site, store or emailings without their express permission.

Customers may change their personal data by logging onto their account and making changes as desired.

We do not share personally identifiable information about our clients or what they purchase with third parties. We do not share or rent our email address lists. We do not rent, sell, or give-away our customer list to anyone, ever. Your customer information and/or e-mail address will be used only by Friends of Water.

Only customers, members, and individuals who have subscribed to The Waterfall receive newsletter emails from us. All recipients of The Waterfall, Friends of Waters newsletter, are given the opportunity to unsubscribe (opt-out) at any time by clicking on a link at the bottom of the email.

Customers’ personal data will never be misused. If at any time someone has concern about that issue, that can contact us directly at [email protected].

Should any change to these policies take place, we will notify those who have shared information with us by email. In no case will we at any time share our customers’ private information except as described here.

updated on November 11, 2015.



Friends of Water is a family-owned and family-run business founded in January 2006. We work to save water, filter water and celebrate water.

  • In Business for 19 years
  • Free shipping on orders above $250.
  • All our products have a 90-day return warranty in addition to manufacturer guarantees. Return any purchase within 90 days for a full refund.
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